When I found out that the CD was missing it was really disappointing, given I placed the order during the pre-order session. The poster sent was also folded in the parcel (can't remember if there was a 'roll' option during checkout) :(
The packaging and shipping were great though, but it can't make up for a whole missing CD sadly..it could be an error from JYP/the manufacturer because it was still nicely wrapped in plastic
I do hope it's just a once in a blue moon thing, as this is my first time buying from this website.
EDIT: They were quick to reply and reimburse, appreciate the speediness! <3